FAQs

We offer refunds or exchanges within 30 days of delivery for any reason. Items must be returned in their original condition and packaging. Returns initiated after the 30-day window are not eligible for a refund. We regret that we're unable to currently provide free return labels, and all postage costs are non-refundable. Contact us at info@domnitafashion.com to start a return. Please note that sale items are final and cannot be returned or exchanged.

We accept various payment methods, including credit/debit cards, PayPal, PayPal Pay Later, Google Pay, and Apple Pay.

We currently ship only within the United Kingdom. We're working on expanding to international destinations. Stay tuned for updates or subscribe to our newsletter.

Yes, many of our jewellery pieces are hypoallergenic, made from 18K gold, anti-tarnish stainless steel, and 925 sterling silver. Check product descriptions for details. For specific allergies, contact us at info@domnitafashion.com.

Currently, we don't offer customization or personalization services. However, we are always updating our offerings based on your feedback.

We are committed to sustainability and ethical practices. While not all our jewellery is labeled eco-friendly, we source materials responsibly and minimize environmental impact. Our pieces are made from 18K gold, anti-tarnish stainless steel, and 925 sterling silver.

Yes, you can track your order. Once shipped, you'll receive a tracking number via email. Use it to monitor your delivery status on our website.